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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mohammed Rahman

September 4, 2025

5  out of  5
rating by Mohammed Rahman
"I would like thanks Mr. Han for helping me with my home owner insurance. He's very knowledgeable and cooperative."
We responded:
"Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Mr. Han. His knowledge and cooperative approach are truly valued, and we’re glad he could assist you with your homeowner’s insurance needs. We look forward to continuing to provide you with excellent service!"
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Jack C

August 29, 2025

5  out of  5
rating by Jack C
"Fantastic customer service and feedback long overdue. When I had a question about getting a better rate Han (Nick Albernas office) came to the rescue and worked diligently throughout the process. He saved me over 15% in the premiums and constantly was in contact with me through emails and phone calls. Sometimes when we shop for insurance it’s not all about the lowest price but the service when we actually need it. Give them a call and they will help with any questions you have. Btw I’ve been with them for over 25 years so this is not a one time new customer happy review."
We responded:
"Thank you for your heartfelt and detailed review! We’re incredibly grateful for your kind words and for your loyalty over the past 25 years. It’s wonderful to hear about your positive experience with Han at Nick Albernas’ office. We’re thrilled that he was able to save you over 15% on your premiums while providing diligent and responsive service through emails and phone calls. Your point about the importance of reliable service, not just the lowest price, truly resonates with us, and we’re committed to continuing to deliver that level of care. Thank you for recommending us, and we look forward to serving you for many more years!"
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Jake Sheridan

August 27, 2025

5  out of  5
rating by Jake Sheridan
"My family has worked with Agent Han for our insurance for several years now. His services are always excellent and quick. He is consistently reliable and accommodating, and we couldn't ask for a better agent."
We responded:
"Thank you for your wonderful review! We're thrilled to hear about your positive experience with Agent Han over the years. His dedication to providing excellent, reliable, and accommodating service is truly appreciated. We look forward to continuing to serve your family's insurance needs!"
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GENEVIEVE MALONE

August 22, 2025

5  out of  5
rating by GENEVIEVE MALONE
"Very happy with my quote and especially because of the first class service I have gotten from your agent Michelle"
We responded:
"Thank you for your fantastic review! We're thrilled to hear you're happy with your quote and the first-class service provided by Michelle. We'll be sure to pass along your kind words to her. If you need any more assistance, we're here for you!"
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성우정

August 19, 2025

5  out of  5
rating by 성우정
"This was my first time getting auto insurance and I had many questions and inquiries, but Han was very attentive and assisted me throughout the entire process. I am very satisfied with my experience and would definitely come back for all of my future insurance needs."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Han provided attentive and helpful service during your first experience with auto insurance. We look forward to assisting you with all your future insurance needs!"
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wilhelmina domondon

August 14, 2025

5  out of  5
rating by wilhelmina domondon
"I’ve been with State Farm for a few years now and have used them for both Home and Auto. Han Jung is one of the agents in this office I have worked with and he has always been helpful."
We responded:
"Thank you for your kind review! We're thrilled to hear about your positive experience with State Farm for your home and auto insurance needs. Han Jung and our team are dedicated to providing excellent service, and we truly appreciate your support. Let us know how we can continue to assist you!"
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Wilhelmina Estevez

August 14, 2025

5  out of  5
rating by Wilhelmina Estevez
"Han was extremely helpful."
We responded:
"Thank you for the review! We're so glad to hear Han was extremely helpful with your insurance needs. Our team is always here to make your experience smooth and stress-free!"
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Eric Kang

August 14, 2025

5  out of  5
rating by Eric Kang
"This State Farm was fast and responsive. Han was great, he helped me throughout the whole process and made it hassle free. Thank you guys."
We responded:
"Thank you for the glowing five-star review! We're thrilled to hear about your positive experience with Han and our team at State Farm. We pride ourselves on being fast, responsive, and making the process hassle-free for our customers. Your kind words mean a lot, and we’re here for you anytime! "
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Chul Cho

August 5, 2025

5  out of  5
rating by Chul Cho
"Agent Han introduced me to excellent coverage. I was very satisfied with the quick responses and clear explanations."
We responded:
"Thank you for your 5-star review! We're delighted to hear that Agent Han provided you with excellent coverage and clear, prompt service. Your satisfaction is our priority, and we’re here for any future needs!"
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James Kim

August 4, 2025

5  out of  5
rating by James Kim
"He is very supportive and persistent to help cusmers like me."
We responded:
"Thank you for the 5-star review! We're thrilled to hear about your positive experience and appreciate your kind words. Our team is dedicated to providing supportive and persistent service to all our customers. We look forward to assisting you again!"
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SEONGJAE LEE

July 31, 2025

5  out of  5
rating by SEONGJAE LEE
"Mr. han is really friendly and professional. He helped me choose the best coverage and rates."
We responded:
"Thank you for the wonderful 5-star review! We’re delighted to hear that Mr. Han’s friendly and professional service helped you find the perfect insurance coverage and rates. If you need further assistance, we’re always here for you."
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Victor Ma

July 30, 2025

5  out of  5
rating by Victor Ma
"Han throughly and efficiently helped me with the onboarding process. Was a pleasure dealing with him!"
We responded:
"Thank you for the 5-star review! We’re so glad to hear that Han made your insurance onboarding process smooth and enjoyable. We’ll pass along your kind words to him! If you need any more assistance, we’re here for you."
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Ruby Quak

July 22, 2025

5  out of  5
rating by Ruby Quak
"Han at State Farm was super helpful and easy to work with. He made the whole process smooth and stress-free. Highly recommend!"
We responded:
"Thank you for the great review! We're so glad Han made your experience smooth and stress-free. We appreciate the recommendation and are here for all your future insurance needs!"
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Rebecca Mei

July 22, 2025

5  out of  5
rating by Rebecca Mei
"Having Michelle walk me through the insurance enrollment, it turned into a stress-free experience. My concerns were not only heard, but also addressed with knowledgeable consideration. It takes patience to go above and beyond. Thank you."
We responded:
"Thank you for your kind review! We're thrilled to hear that Michelle made your insurance enrollment stress-free and addressed your concerns with expertise and care. We truly appreciate your feedback and are here for any future needs!"
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Karina Rodriguez

July 13, 2025

5  out of  5
rating by Karina Rodriguez
"Michelle Medrano was very patient and efficient!! She went through the whole process and explained very detailed all my questions."
We responded:
"Thank you for your wonderful review! We're delighted to hear about your positive experience with Michelle Medrano at our insurance office. Her patience and thorough explanations of your insurance policy options, coverage details, and premium plans are truly valued. We’re glad she could assist you so effectively with your insurance needs. We look forward to continuing to provide excellent service for all your insurance requirements!"
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Grigoriy Priev

July 11, 2025

5  out of  5
rating by Grigoriy Priev
"I recently had the pleasure of working with Han. He made the insurance process very easy. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend Han to anyone looking for an insurance agent that puts customers first."
We responded:
"Hi Grigoriy, thank you so much for the review! It’s awesome to hear Gaby provided excellent customer service. We are always here to assist with your insurance needs"
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RED CARPET EVENT PB Elmer Arroza

July 9, 2025

1  out of  5
rating by RED CARPET EVENT PB Elmer Arroza
"Overcharged! Been paying $1,728, a month! I moved to GEICO and now paying $768 a moth for 4 cars. One of his staff offers me 1200 a moth and all the while they can go that low but didn’t let me know!!!!???"
We responded:
"Thank you for your feedback, Elmer. We’re sorry to hear about your concerns regarding your insurance rates. At our office, we don’t set the pricing, as rates are determined by State Farm based on factors like driving history, which can include tickets, accidents, or license suspensions. Our team focuses on ensuring customers have adequate coverage to protect against potential losses, which is why we initially recommend higher coverage limits. When you raised concerns about the cost, we suggested options like lowering coverage limits, increasing deductibles, and applying the defensive driving discount to reduce your premium to $1,200 per month. We regret any miscommunication, as our goal is to balance affordability with protection. We’d be happy to review your policy further or discuss additional ways to tailor coverage to your needs—please feel free to give our office a call!"
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Carlos Mercedes

June 30, 2025

5  out of  5
rating by Carlos Mercedes
"I want to thank him for always making sure our insurance and everything is up date."
We responded:
"Hi Carlos, thank you for such a great review. I’m happy to hear Han made time to fit your schedule to assist with your insurance needs. "
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Rosalind C. Adgers

June 30, 2025

5  out of  5
rating by Rosalind C. Adgers
"Han was very kind, patient and thorough with helping me set up a new insurance policy with State Farm."
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience with Han. His dedication to providing thorough and patient service is truly appreciated. Welcome to State Farm, and we look forward to serving you!"
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zenobia adgers

June 27, 2025

5  out of  5
rating by zenobia adgers
"Han was extremely helpful and knowledgeable! He works efficiently, answers every question, and is very thorough. Very satisfied with our service!!"
We responded:
"Thank you for the glowing review! We’re thrilled to hear about your positive experience with Han. His efficiency knowledge and thoroughness with insurance inquiries are truly appreciated. We are so glad he could answer all your questions to your satisfaction. We look forward to serving you again soon. "
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Richard Regan

June 19, 2025

5  out of  5
rating by Richard Regan
"Michelle was very knowledgeable and helpful in answering all my questions and concerns. She is a valuable asset to your firm and deserves recognition."
We responded:
"Hi Richard, Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Michelle. Her knowledge and dedication are truly valued, and we’ll make sure she receives the recognition she deserves. We look forward to assisting you again!"
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Vidal Pena

June 18, 2025

5  out of  5
rating by Vidal Pena
"Han was awesome to work with. Super helpful, thorough, and really took the time to answer all my questions. He got me a great deal on my vehicles and made the whole process easy. Really appreciate the great service!"
We responded:
"Thanks for the awesome review! I'm so happy to hear Han was informative and was able to customize a price plan that fits your needs. We pride ourselves on great service and are here to assist whenever needed"
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Emmanuel Mercedes

June 17, 2025

5  out of  5
rating by Emmanuel Mercedes
"Was helpful in setting up insurance"
We responded:
"Hi Emmanual, thanks for the review! Glad I could help with setting up your insurance. Let me know if you need assistance with anything else!"
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Leroy Telford

June 16, 2025

5  out of  5
rating by Leroy Telford
"Han has been extremely helpful to me and managed to solve my worries within 5 minutes. He’s super responsive and will make sure you’re looked out for."
We responded:
"Hi Leroy, thank you for the fantastic review! We're thrilled to hear that Han was able to resolve your concerns so quickly and effectively. We truly appreciate your kind words about his responsiveness and dedication to customer care. We'll be sure to pass along your compliments to him!"
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Gokay Basaran

June 11, 2025

5  out of  5
rating by Gokay Basaran
"I have worked with this insurance agency for years, and their experienced team always provides me with all the options I need. Han, in particular, has been especially helpful. I definitely recommend them. Thank you again!"
We responded:
"Thank you for your kind words and loyalty over the years! We're thrilled to hear about your positive experience with our team, especially with Han. We truly value your recommendation and look forward to continuing to serve you with the best insurance options. Thanks again!"