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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Bak

April 29, 2025

5  out of  5
rating by Robert Bak
"I have used the Albernas State Farm Agency for several years and have delt with a few staff members, and all were very helpful. One team Leader in particular, Han Jung, has been exceptional in providing fair quotes, policy information and problem resolutions. He has gone above and beyond in assisting me and my family in all aspects of our insurances. I highly, highly recommend Han and the Albernas Agency for all your insurance needs"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear about your positive experiences with our team, especially with Han Jung. We truly appreciate your kind words and recommendation, and we’re here to continue providing exceptional service for all your insurance needs!"
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Accounting KDL

April 28, 2025

5  out of  5
rating by Accounting KDL
"Han Jung is super kind and nice. We recommend him and his office! Thank you Han!"
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience with Han and our team. We truly appreciate your recommendation and look forward to continuing to provide exceptional insurance coverage and personalized service tailored to your needs!"
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Tre Kissinger

April 28, 2025

5  out of  5
rating by Tre Kissinger
"Both Nick and Han were excellent and great sources of help when I had questions about switching my auto policy and even altering my liability limits to suit both my and my wife's needs!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Nick and Han provided excellent support in tailoring your auto policy and liability limits to meet both your and your wife's needs. We truly appreciate your feedback and are here for any future insurance needs!"
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Kristy Tice

April 18, 2025

5  out of  5
rating by Kristy Tice
"Nick was excellent and provided me with excellent quotes for my home and auto policy. Thanks again!"
We responded:
"Hi Kristy, thank you for the great review! I'm glad I could provide excellent quotes for your home and auto policy. Happy to assist with your insurance needs!"
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Hope Landry

April 16, 2025

5  out of  5
rating by Hope Landry
"I just worked with Michelle and she was wonderful helping me navigate both my home and auto insurance. She was friendly, knowledgable and made it so easy. So grateful to her and the Nick Albernas Team!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Michelle provided such friendly and knowledgeable support in navigating your home and auto insurance. We truly appreciate your feedback and are here for any future insurance needs!"
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Rodriguez Productions

April 4, 2025

5  out of  5
rating by Rodriguez Productions
"Great service, and He's always been super helpful and takes the time to explain everything clearly. Whether it's answering questions or helping with claims, he makes the process so much easier and stress-free"
We responded:
"Thank you for the wonderful review! I’m glad to hear you’ve had a positive experience. It’s always my goal to provide great service, explain things clearly, and make the process as smooth as possible. Let me know if there’s anything else I can assist you with!"
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Sam Chang

March 25, 2025

5  out of  5
rating by Sam Chang
"Amazing agent!!! Han is super fast and do the great job!!! always look forward to business with him!!!"
We responded:
"Thank you for the fantastic review! We’re thrilled to hear about your positive experience with Han. We’re proud of his dedication to providing fast and excellent service. We look forward to assisting you with all your insurance needs in the future!"
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Kenny Pak

March 18, 2025

5  out of  5
rating by Kenny Pak
"Han was amazing from start to finish. He made the whole process a breeze. I would highly recommend looking for Han next time you need insurance."
We responded:
"Thank you for the wonderful review! We’re thrilled to hear that Han made your experience so seamless and enjoyable. He’s truly a valuable part of our team, and we’re glad you think so too! We’d love to assist you again whenever you need insurance. Thanks for recommending us!"
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Eunsoo Pak

March 12, 2025

5  out of  5
rating by Eunsoo Pak
"Han Kang. Great service. He was very helpful, professional, and knowledgeable."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear about your positive experience with our team. It’s our goal to provide helpful, professional, and knowledgeable service to every client, and we’re glad we could assist you effectively. We look forward to serving you again in the future!"
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DAYEA OH

March 12, 2025

5  out of  5
rating by DAYEA OH
"자동차 보험료를 문의하기 위해서 여기에 전화를 했는데 Han Jung이라는 분께서 너무 친절하게 설명해주시고 도와주셔서 문의한 부분에 대해좋은 결과를 얻게 되었습니다. 정말 감사했습니다!"
We responded:
"Thank you for your wonderful feedback! We’re so glad you called us to inquire about car insurance and that Han was able to assist you with such kindness and clarity. We truly appreciate your kind words and are here to help anytime!"
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Youngil song

February 26, 2025

5  out of  5
rating by Youngil song
"Han"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with us. Our team works hard to provide top-notch service and support, and it means a lot to know we’ve hit the mark for you. If you ever need anything, we’re just a call or click away. Thanks again for choosing us!"
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K B

February 20, 2025

5  out of  5
rating by K B
"Han and Nick took care of me. They were very prompt and handled my needs with easy. 10/10 recommend"
We responded:
"hank you for your kind words! We're thrilled to hear that you were satisfied with our service. Providing prompt and hassle-free service is what we strive for! If you ever need anything else, don’t hesitate to reach out. We appreciate your recommendation!"
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kathy whitley

February 13, 2025

5  out of  5
rating by kathy whitley
"I spoke with Han this morning And he was very helpful. He answered my question and helped me to economize my home owners policy. Han was patient and courteous and a pleasure to do business with thank you"
We responded:
"Thank you for your kind words! We're thrilled to hear that Han was able to assist you in reviewing your homeowners policy while providing excellent service. Our team is dedicated to helping our clients find the best coverage at the best value. If you ever have any more questions or need further assistance, don't hesitate to reach out. We appreciate your business!"
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Huan Zeng

February 6, 2025

5  out of  5
rating by Huan Zeng
"Fast service and answer all my questions regarding my home insurance on a timely manner."
We responded:
"Thank you for your kind words! We're glad we could provide fast service and answer all your home insurance questions in a timely manner. Our team is always here to help with any of your insurance needs. If you ever have more questions, don’t hesitate to reach out!"
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Luidgi Fabio Saint-Victor

February 5, 2025

5  out of  5
rating by Luidgi Fabio Saint-Victor
"Han Jung was very helpful and was very patient with me....Very good customer service...."
We responded:
"Thank you for your kind words! We're so glad to hear that we provided you with helpful and patient service. We truly value our customers, and it's great to know you had a positive experience. If you ever need assistance again, don't hesitate to reach out!"
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Asif Alli

January 28, 2025

5  out of  5
rating by Asif Alli
"Han was exceptional, very transparent and informative, saved me a lot of money on my auto insurance premiums."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Han provided exceptional service and helped you save on your auto insurance premiums. Transparency and informative guidance are top priorities for us, and we're glad Han delivered on that. If you ever need anything else or have questions about your policy, don't hesitate to reach out. We appreciate your trust in us!"
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Judie Ulysse

January 23, 2025

5  out of  5
rating by Judie Ulysse
"Amazing and fast service. Was able to get an affordable rate for bundle home and auto insurance! State Farm agent, Han Jung was reliable, detailed, and got the best rates available on the market. Left my insurance company that I was with for over 20 years for State Farm! Very thankful for your service!"
We responded:
"Thank you so much for your kind words and for trusting us with your home and auto insurance needs! We're thrilled to hear that we were able to provide you with reliable and detailed service while finding you an affordable bundle rate. Switching after 20 years is a big decision, and we're honored you chose State Farm. We're here to continue delivering excellent service and support whenever you need it. Welcome to the State Farm family!"
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anne kim

January 15, 2025

5  out of  5
rating by anne kim
"I had a pleasant experience working with Han. The whole process of changing insurance companies was seamless and easy. I would recommend him to family members and friends. Thanks."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we made the process of changing insurance companies seamless and easy for you. Providing a smooth and pleasant experience is always our goal. Your recommendation to family and friends means the world to us. If you ever need assistance in the future, don’t hesitate to reach out. Thanks again for choosing us!"
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Ronald G.

January 14, 2025

5  out of  5
rating by Ronald G.
"Han has help me with a great deal of insurance problems. First, he got the homeowners insurance for me and now the auto insurance. If you need anything with insurance i think you should goto him to save the headache."
We responded:
"Thank you so much for sharing your positive experience! We're thrilled to hear that Han was able to help you navigate both homeowners and auto insurance with ease. Providing personalized solutions and taking the stress out of insurance is exactly what we aim to do. We truly appreciate your trust and recommendation. If you ever need assistance with anything else, don’t hesitate to reach out—we’re always here to help!"
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Milli G

January 9, 2025

5  out of  5
rating by Milli G
"Very knowledgeable and professional,highly recommend!"
We responded:
"Thank you for your kind words! We're thrilled to hear you found our team knowledgeable and professional. Your recommendation means a lot to us, and we're always here to help with your insurance needs. Don't hesitate to reach out if there's anything else we can do for you!"
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Rudy Mei

January 9, 2025

5  out of  5
rating by Rudy Mei
"Hans helped me with my car insurance. He was professional and helpful. He got me the best rate compared to other companies I shopped with."
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Han was able to assist you with your car insurance and find you the best rate. Providing professional, helpful service is what we strive for, and it’s great to know we exceeded your expectations. If you need anything else—whether it’s additional coverage or assistance down the road—don’t hesitate to reach out. We’re here to help!"
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Marty Williams

December 29, 2024

5  out of  5
rating by Marty Williams
"Han was absolutely great he answered all of my questions and found the best options for me"
We responded:
"Thank you for the amazing feedback! We're so glad to hear that Han was able to answer all your questions and find the best solutions for you. Providing personalized and thorough service is what we strive for every day. If there’s anything else we can assist you with, we’re just a call or message away. Thank you for choosing us!"
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V S

December 26, 2024

5  out of  5
rating by V S
"Amazing & friendly service by Han Jung"
We responded:
"Thank you so much for your wonderful feedback about Han Jung! We’re proud to have team members who are dedicated to delivering exceptional and friendly service. If you ever have questions about your insurance policies or need assistance, we’re always here to help. Your support means the world to us!"
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Hyuk Tak

December 19, 2024

5  out of  5
rating by Hyuk Tak
"Working with Han was great experience!"
We responded:
"Thank you for sharing your experience! We're delighted to hear that working with Han was so positive. Han is a valued member of our team, and we're glad their dedication made a difference. We look forward to assisting you again!"
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Dawn Joseph

December 18, 2024

5  out of  5
rating by Dawn Joseph
"Customer service was exceptional. Service with a smile!. I appreciated the attention given to me"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. Exceptional customer service is what we strive for, and we're glad we could provide it with a smile! Your appreciation means the world to us, and we look forward to assisting you again in the future."