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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Douglas Wo

February 26, 2026

5  out of  5
rating by Douglas Wo
"I've worked with Mr. Han, and he has been very patient with my inquiries. His responses are always very thoroughly researched. His advice also are honest and makes sense."
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Bryan Rodriguez

February 24, 2026

5  out of  5
rating by Bryan Rodriguez
"I work with Han at this location and he’s nothing short than amazing he helped me so much throughout my years with them see Han your the number 1 State Farm rep yea I’ll say he’s got Jake beat"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Nick Albernas’s Team. "
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Jen Q

February 24, 2026

5  out of  5
rating by Jen Q
"Michelle was wonderful to work with. She answered all my questions and followed up with me. So easy, she made it frustration free!"
We responded:
"Thank you for taking the time to leave such a great review, Jen. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Young Park

February 24, 2026

5  out of  5
rating by Young Park
"난 27년동안 가이코 자동차보험을 가지고 있었는데 오늘 한선생님을 맞나서 스테이트팜으로 바꿨어요. 매부에게 추천 받아서 가봤는데 두말할 필요없이 좋았읍니다. 가격,조건,그리고 친절. 우리 아들도 추천해주려고요. 노인학교 체육교사인데 내 학생들에게도 추천해주고 싶어요. 고마워요, Mr.Han Jonng. 정말 많은 돈을 절약할수있었어요"
We responded:
"Thank you for your kind review of State Farm Agent Nick Albernas’s Team. We appreciate it!"
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Dee

February 13, 2026

5  out of  5
rating by Dee
"Working with Han was a seamless experience. He was thorough, informative, and straight to the point. He provided exactly the help I needed. Highly recommend Han for anyone looking for insurance expertise. Han is the man!"
We responded:
"Thank you for your kind review of State Farm Agent Nick Albernas’s Team. We appreciate it! Thank you for the amazing review, Dee! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Rasheem Brown

February 11, 2026

5  out of  5
rating by Rasheem Brown
"Thank you Mitchell for helping me lowering my insurance"
We responded:
"Rasheem, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Nick Albernas’s Team here in our Bayside office. "
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Anupam Hridoi

January 26, 2026

5  out of  5
rating by Anupam Hridoi
"Michelle was extremely helpful and took care of everything after getting the information required, and she was quick as well. Made getting insurance for my co-op painless."
We responded:
"Thank you for the 5-star review, Anupam! Here on State Farm Agent Nick Albernas’s Team, we are proud to serve our community and appreciate your recognition. "
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Lesley Jeon

January 21, 2026

5  out of  5
rating by Lesley Jeon
"Han Jung helped us secure insurance for our condo very quickly and efficiently. He was a pleasure to talk to!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Nick Albernas’s Team. "
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santti ponce

January 17, 2026

5  out of  5
rating by santti ponce
"Really good service. Han Jung and Nick have been helping me for the last 2 years. They solved all my problems the same day I asked for help!"
We responded:
"Thank you for the five star review! "
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nam-young Baek

January 16, 2026

5  out of  5
rating by nam-young Baek
"Thanks to Han friendly and detailed consultation, he explained the needed paperwork and the following procedures so easily — it made getting insured much less stressful and really helpful!"
We responded:
"We are grateful for your 5-star review, nam-young! Thanks for taking a moment to share your positive rating of State Farm Agent Nick Albernas’s Team here in Bayside . "
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Yeji Kim

January 16, 2026

5  out of  5
rating by Yeji Kim
"I’m very satisfied with the service I received from han. The staff member was incredibly helpful and responsive, and they processed my insurance and registration quickly and efficiently. professionalism and dedication made the entire process easy and stress-free. I highly recommend han because of his excellent customer service."
We responded:
"Thanks so much for the fantastic rating, Yeahgg! We are so glad you had a positive experience with us here on State Farm Agent Nick Albernas’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Erica Sather

January 13, 2026

5  out of  5
rating by Erica Sather
"Excellent Care from Han switching over cars made it very simple and understandable from someone who’s never done it before. Thank you for all of your help."
We responded:
"Wow, thank you for the 5-star review, Erica! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Erica, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Nick Albernas’s Team is just a call or email away! "
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Eric

January 10, 2026

5  out of  5
rating by Eric
"Had a great experience getting a quote from Han. He was very detailed and thorough in his explanation. Would definitely work with him again in the future."
We responded:
"Thank you so much for your fantastic review and for the kind words about Han! We're absolutely thrilled to hear you had such a great experience getting your quote—Han's detailed and thorough explanations are exactly what we aim for, making sure every customer feels informed and confident in their decisions. It's wonderful to know you'd definitely work with him again! Your feedback means a lot to Han and the entire team here at the Nick Albernas State Farm office. We truly appreciate you taking the time to share your positive experience."
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dk1293

January 9, 2026

5  out of  5
rating by dk1293
"Great experience working with Han at Nick Albernas State Farm. Han was responsive, knowledgeable, and made the entire process smooth and easy. Highly recommend this office if you’re looking for reliable and professional service."
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Han provided such a responsive, knowledgeable, and smooth experience—it's exactly what our team strives for every day. Han truly goes above and beyond to make the process easy and stress-free for everyone. We truly appreciate your kind recommendation and are grateful you've chosen the Nick Albernas State Farm office. If you ever need anything in the future—whether it's updating your policy, adding coverage, or just have a question—please don't hesitate to reach out. We're here for you!"
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Andy He

December 31, 2025

5  out of  5
rating by Andy He
"Been with state farm for a couple years now best decision I ever made super reliable all the agents are good at what they do ask for Han if u guys need a agent definitely highly recommended"
We responded:
"Thank you so much for your amazing 5-star review! We're honored to hear that choosing State Farm has been one of the best decisions you've made, and that you've found us super reliable over the past couple of years. It means the world to us that you feel all our agents are great at what they do—thank you for the kind shout-out to Han! We'll make sure he hears your praise. Your strong recommendation truly motivates our team to keep delivering the outstanding service you deserve. If you ever need to review your coverage, update a policy, we're always here to help—just reach out anytime. Thank you for your loyalty and trust—we're proud to have you as part of the State Farm family!"
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Terry Choi

December 31, 2025

5  out of  5
rating by Terry Choi
"Excellent service! Han was professional, quick to respond, and extremely helpful."
We responded:
"Thank you so much for your fantastic 5-star review! We're thrilled to hear that Han delivered excellent service and was professional, quick to respond, and extremely helpful throughout the process. It's exactly the kind of experience we aim to provide for our clients. We truly appreciate your feedback and are grateful you chose us for your property and vehicle insurance needs. If you ever need to review your policies, make updates to your coverage, please don't hesitate to reach out—we're always here to assist. Thank you again for your trust!"
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Bryan Delgado C.

December 31, 2025

5  out of  5
rating by Bryan Delgado C.
"Excellent service from Han. He explained everything clearly and made the process smooth."
We responded:
"Thank you so much for your wonderful 5-star review! We're delighted to hear that Han provided excellent service, explained your options clearly, and made the entire process smooth and straightforward. It's great to know you also found our pricing reasonable—we always strive to offer competitive rates across life, accident, property, and vehicle insurance. Your feedback means a lot to us, and we'll be sure to pass along your kind words to Han! If you ever need to review your policies, discuss additional coverage, or have questions about a claim, please don't hesitate to reach out. We're here to help every step of the way. Thank you for trusting us with your insurance needs—we truly appreciate it!"
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Jongwoo Chung

December 31, 2025

5  out of  5
rating by Jongwoo Chung
"Great service and very helpful staff. They were professional, responsive, and made everything easy. Highly recommended! Thank you! Han!!"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that you received great service from our helpful and professional team. It's fantastic to know we were responsive and made the insurance process easy and straightforward for you. A special thank you for calling out Han—he'll be delighted to hear your feedback! Your recommendation truly means a lot to us, and we're grateful you chose us for your insurance needs. If you ever have questions about your auto, home, or any other coverage, need to review your policy, or require assistance with a claim, we're just a call or message away. Thanks again for your trust—we look forward to continuing to support you!"
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Hugh hoyoung Heo

December 31, 2025

5  out of  5
rating by Hugh hoyoung Heo
"Han provided outstanding service! He explained my auto and home insurance very clearly and was extremely kind, patient, and professional. He made the entire process smooth and stress-free. I highly recommend Han to anyone looking for excellent insurance support."
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Han provided you with outstanding service and made explaining your auto and home insurance options clear and stress-free. It's always our goal to be kind, patient, and professional while ensuring the process is as smooth as possible—and we're delighted that Han delivered exactly that. We truly appreciate your recommendation and your kind words about our reasonable pricing. It means a lot to the entire team! If you ever need assistance with your policies, a claim, or any future insurance needs, please don't hesitate to reach out. We're here to help. Thanks again for choosing us—we look forward to continuing to serve you!"
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Terri Witherspoon

December 30, 2025

5  out of  5
rating by Terri Witherspoon
"Good Experience with Statefarm. Han was especially helpful, kind and efficient! I greatly appreciated his assistance."
We responded:
"Thank you for the great review! We’re glad you had a good experience and received a competitive rate. Han will be happy to hear your kind words—he takes pride in providing helpful, efficient service. We appreciate you trusting us with your auto insurance and renters insurance, and we’re always here if you need anything."
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Jose

December 25, 2025

5  out of  5
rating by Jose
"I switched my auto and home insurance to State Farm. My agent Han made the whole process easy. He ensured all multi-policy discounts were properly applied."
We responded:
"Thank you so much for your wonderful 5-star review and for choosing State Farm for your auto and home insurance! We're thrilled to hear that Han made the switching process seamless and ensured you received all your well-deserved multi-policy discounts. Feedback like yours means the world to us and motivates our team to keep delivering exceptional service. We're here for any future needs—feel free to reach out anytime. Welcome to the State Farm family!"
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Susie Chai

December 24, 2025

5  out of  5
rating by Susie Chai
"had a great experience with Han. very helpful !"
We responded:
"Thank you so much for your kind words and 5 star review! We’re thrilled to hear you had a great experience with Han. We are always here to assist with all your insurance needs. "
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jay hong

December 22, 2025

5  out of  5
rating by jay hong
"Good agency"
We responded:
"Thank you so much for the 5-star review! 😊 We're thrilled to hear you had a positive experience with us. Thanks again for your support—we truly appreciate it!"
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Andrea Kleess

December 5, 2025

5  out of  5
rating by Andrea Kleess
"Michelle at State Farm was so helpful. She was able to take care of my needs expeditiously. With a new mortgage, information needed to be sent right away and she did not delay. So thankful for her and the entire State Farm office."
We responded:
"Thank you so much for taking the time to share this wonderful feedback! 🌟 We’re thrilled to hear that Michelle was able to jump right in and get everything handled quickly for your new mortgage! We know how stressful those tight deadlines can be, and Michelle truly shines in those moments. Your kind words mean the world to her and the entire team here at State Farm. We’re so grateful to have you as a customer. "
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Kyunghwa Lim

December 3, 2025

5  out of  5
rating by Kyunghwa Lim
"Han was excellent and helpful!"
We responded:
"Thank you so much for the wonderful 5-star review! 😊 We’re thrilled to hear that Han was excellent and helpful – that’s exactly the kind of service we strive for every day! We truly appreciate you taking the time to share your experience and trusting us with your insurance needs. If there’s ever anything else we can assist you with, Han and the rest of the team are always here for you."